Assurance & Exchange

Our promise of purity, and a transparent path to exchange or upgrade your jewellery.

Our Purity Assurance

Every piece we sell is independently verified for purity before it ever reaches you. We stand behind that verification with a clear, documented assurance so you always know exactly what you’re buying.

BIS Hallmark Certified

Every gold item carries an official BIS hallmark confirming its exact karat purity.

Karatmeter Verification

Purity is re-checked in-store on our Karatmeter before every sale, in front of the customer if requested.

Certified Gemstones

Diamonds and precious gemstones come with certification detailing carat, cut, clarity, and origin.

Our Assurance Promise

Documented Purity Report

Every purchase includes a printed purity report you can keep for insurance or resale purposes.

Third-Party Verification Available

You’re welcome to have any piece independently re-verified at a certified lab of your choice.

No Hidden Deductions

The purity stated at sale is the purity honored at exchange, buyback, or resale, with no surprise deductions.

Lifetime Assurance Record

Your purity certificate is linked to your purchase record for as long as you own the piece.

Gold Exchange Policy

Ready to upgrade or refresh your jewellery? We make exchanging old gold for something new simple, transparent, and fair.

1. Bring It In

Bring your old gold jewellery to any boutique, in any condition.

2. Live Purity Check

We test purity on the Karatmeter in front of you, at the current day’s gold rate.

3. Instant Valuation

Receive a transparent, itemized valuation with no hidden deductions.

4. Exchange or Upgrade

Apply the value toward any new piece, or receive it as store credit.

Exchange Terms at a Glance

Any Brand Accepted

We accept gold jewellery for exchange regardless of where it was originally purchased.

Valued at Current Market Rate

Valuation is based on the live gold rate on the day of exchange, not a fixed or discounted rate.

No Making-Charge Penalty on Purity

Only the metal purity affects your exchange value, not the original design’s making charges.

Same-Day Processing

Valuation and exchange are completed in a single boutique visit.

Have a Question About Assurance or Exchange?

Reach out and our team will walk you through the purity report or exchange process.